Frequently Asked Questions
General
1. What is UDealZone?
UDealZone is an online platform where users can buy, sell, or post their requirements for products and services.
2. How does UDealZone work?
Users can list products/services they want to sell, post buying requirements, browse listings, and contact sellers or buyers directly.
3. Is UDealZone free to use?
Yes, it is completely free to post ads and requirements. Premium features may be added later for visibility.
User Accounts
4. Do I need an account to use UDealZone?
Yes, you need to register to post ads or contact users. Browsing is open to all.
5. How can I create an account?
Click on "Register", fill in the details, verify your mobile/email, and start using the platform.
6. I forgot my password. How can I reset it?
Click "Forgot Password" on the login page and follow the instructions to reset it.
7. Can I update my profile later?
Yes, go to your dashboard and update your profile details anytime.
Posting Ads & Requirements
8. How do I post a product or service for sale?
Log in, click "Post an Ad", choose a category, fill in the details, and submit.
9. How do I post a buying requirement?
Go to "Post Requirement", enter what you’re looking for, and submit the form.
10. How long is my ad/requirement active?
Each listing stays active for 30 days. You’ll be notified before it expires.
11. Can I edit or delete my listing?
Yes, go to "My Listings" in your dashboard to edit, renew, or delete.
Safety & Trust
12. Is UDealZone safe to use?
Yes, we verify users and monitor listings. Always meet in public and verify before payment.
13. How do I report a suspicious ad?
Click "Report" on the ad or contact support with details.
14. Does UDealZone offer buyer/seller protection?
We do not handle payments directly. Please verify before making any payment.
Payments & Promotions
15. Do I need to pay to post an ad?
No, basic listings are free. Premium options may be available in future.
16. What is a featured ad?
It appears at the top of search results for more visibility.
17. How can I promote my ad?
Go to "My Listings", select an ad, and choose the "Promote" option.
Communication & Privacy
18. How do I contact a buyer or seller?
Click on a listing and use the contact form or shared phone number.
19. Is my contact info public?
Only what you choose (like phone/location) is visible. Email remains private.
20. Can I hide my listing?
Yes, go to "My Listings" and click "Hide". You can make it public again later.
Technical Issues
21. I’m having trouble uploading images. What should I do?
Ensure images are JPG/PNG and under 2MB. Try another browser or clear cache.
22. The website isn't displaying correctly. Why?
Try refreshing, clearing your browser cache, or using a modern browser like Chrome or Firefox.
23. How do I contact customer support?
Use the Contact Us page, email support@udealzone.com, or call the support number provided.
Other
24. Can businesses use UDealZone?
Yes, businesses can create profiles and list services under relevant categories.
25. Is there a UDealZone app?
Yes, download the app from the Google Play Store for a faster experience.
26. Is UDealZone available in all cities?
Yes, we support listings across all major cities in India. Use filters to refine by location.